Deliveries

Stock items ordered before 2:30pm Monday – Thursday and 12:30pm Friday will be dispatched the same day. Alternative carriage services are available upon request at an additional cost. Please contact our sales office for details.
Alpro endeavours to ensure that stock of all consistently sold items is available at all times. However, in certain situations items may require extended lead times. We will ensure that these delivery periods are kept to a minimum and will keep the customer informed of progress.
Delivery periods for special or non-standard items will be confirmed once the initial requirement is known and agreed with the customer and this information will be confirmed to the customer in writing.
All orders placed are subject to our terms and conditions which are available on the website. All orders are accepted on the basis of 30-day payment terms unless agreed otherwise.

Warranty

Alpro endeavours to supply quality products every time to our customers. These products should be free of defects in materials and workmanship for the period stated on the relevant literature. If problems do occur Alpro operate a return-to-base warranty and details of the returns procedure can be found here.
The warranty for the product lies with the customer who originally purchased the product direct from Alpro and the warranty starts from the date of delivery received to the customer.
If the products are purchased through a recognised Alpro distributor the warranty period starts from the date of payment to that recognised distributor.
For full and further information on our guarantee’s please refer to our terms and conditions and product data sheets, which can be found on our website.